[slotloco]

You are in extreme danger of being labeled a whinging POM there Savage.

I take it from your comments you have never been in a business utilising supply chain logistics.
Businesses don't simply revolve around day urgency.
Logistics, finance, the routing of goods through contracted routes, time of staff to finalise order details, the packing and shipping capacity of the supplier.... all can come into effect.
Then add the human factors. We're not all robots. 

The yanks sometimes have to wait 2 or 3 months to get Scalextric or Slot.it product there, so what's a few days......