[Graham]

I once had a pkg arrive, and the outer packing was a mess of tape from trying to repair the shreds of the outer box it was in.

I asked for an explanation as to how Fedex could screw this up so badly? They eventually admitted than it got dropped off to the wrong address, and got opened by the wrong person. They are the ones that re-wrapped it, not Fedex. Wonderful explanation. That made me feel much better.

Did anyone ever explain what happened to the pkg?

At DPD there is no one you can speak with directly at the depot, you need to make an official claim with customer services and then they will generate a report form for the Depot to respond to, which normally takes a few weeks. So all we know at this point is that the cars arrived in a different box with tape over it saying "repacked with care"