[Graham]

I know it is a chew, but that is why I go to the DHL Depot and collect the parcel, then drop it back there after the round.

Saves waiting in for vans that dont arrive.

Gerry

One thing I did learn on this occasion, is that it seems once DHL have planned the collection on their system, you can phone the customer service helpline and they will give you the one "hour time slot" but they do not send you this directly (as they used to by text), and neither do they attempt to advertise this on the documents seen on the order.