[tatter06]

My renewal is due soon.
£220 odd last year, went to £264 odd this year.
I checked online and found some better prices for cover, so emailed them (because this company only has phone lines for claims, you manage your account online).

Reply was:   "As Flow is an online based insurer we always put our best price forward to make it simple for our customers, we are unable to reduce a renewal quote and do not offer any price matching services."

Odd then, that Go Compare came up with the same cover, with £50 less excess for £213 from ... you guessed it, Flow 

I work in the industry (although not in compliance) and if you went through Go Compare originally to get to Flow last year (or whenever you joined them) they may not charge you more for your renewal than they would charge you at new business as that is a breach of FCA pricing guidelines

  https://www.fca.org.uk/publications/poli...amendments 

If you got to flow via a different 'channel' (direct or a different aggregator) then it's fair game I'm afraid.